Refund & Return Policy

We want you to love your purchase from ZieeraShoes.com. If you’re not fully satisfied, we accept returns on eligible items under the conditions outlined below.

Return Window

Items can be returned within 7 days of receiving your order. Returns must be initiated by contacting our support team at info@zieerashoes.com.

Eligibility Conditions

Items must be unused, unworn, and in their original packaging
All tags and labels must be intact
You must provide proof of purchase or order confirmation

Non-Returnable Items

We do not accept returns on:

Clearance or final sale items
Customized or personalized products
Items returned after the 7-day period

Refund Process

Once we receive and inspect the returned item, you’ll be notified via email. If approved, the refund will be processed to your original payment method within 5–10 business days.

Contact for Returns

Email: info@zieerashoes.com